Jackie Appleby – Virtual Assistant

Jackie Appleby - Virtual Assistant

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  • How to hire the best Customer Service Representatives 18 May 2017 Is customer service an art form? Is it something that everyone should be able to do? Is it trainable or do some people just have a natural talent for it? In a world where everyone is in a hurry, every transaction can be completed on a screen the size of a credit card and customer […]
  • Do’s and Don’t of Financial Business Management 13 May 2017   Let me ask you something.  Why did you start your business?  Was it to create something wonderful that was all yours and that could potentially allow you to have a lifestyle you have always desired?  Or was it so you could take advantage of the systems, like tax breaks, corporate accounts, and discounts? Stop […]
  • 7 technologies every Small Business office needs 8 May 2017 Bookkeeping Software Probably the most important tool for any Small Business Owner! If you are not tracking at least your income and expenses, tax time becomes a nightmare, not to mention – how do you know how you are doing?  A good bookkeeping system will also manage your invoicing and in some cases, will automate […]
  • How to deal with procrastination 18 March 2017 What is Procrastination? Procrastination is the avoidance of doing a task that needs to be accomplished. It is the practice of doing more pleasurable things in place of less pleasurable ones, or carrying out less urgent tasks instead of more urgent ones, thus putting off impending tasks to a later time. (source Wikipedia) When you […]
  • 5 policies your small business should have in place! 5 February 2017 Privacy Policy Your privacy policy should be housed on your website and is probably the most important of all these documents.  If you collect personal customer information such as name, address, date of birth etc, you must advise the customer, how you are going to use that information and more importantly how you are going […]
  • Software review – Zoom Video Conferencing and Web Conferencing 18 January 2017 Meet Zoom – The company labels it self as “One Consistent Enterprise Experience” and offers Online Meetings, Business IM, Video Webinar, Zoom Rooms, H.323/SIP Connector and a Developer Platform! From a price point, it really doesn’t get any better, with plans ranging from $0.00 to $19.99USD a month any small business owner can get started […]
  • 14 Virtual Assistant Myths 31 December 2016 1. I only need one Virtual Assistant Not true! Whilst there are some very good general administration Virtual Assistants out there, there are also some great ones that specialize in certain areas of business. To get the best advice and service, it is generally better to hire a VA that can specialize in an area […]
  • How to claim mileage for your small business 30 November 2016 Vehicle mileage is one of the most common areas that is recorded incorrectly in the accounting process.  Many people put through their fuel receipts as an expense, some also put through maintenance and other vehicle expenses.  The only time you should be doing this, is if the vehicle is owned by the company.  Whilst this […]
  • Understanding your Chart Of Accounts 26 November 2016 The most common question I get asked is  “what account should I book this expense too”.  So in this article I am going to give you the low down on your internal accounts – also know as Chart Of Accounts or COA. Many people do not realize that governments departments such as The Canada Revenue […]
  • Software review – Hubdoc 23 October 2016 Recently I had a chance to try out Hubdoc and I gotta say that I was instantly hooked!  So much so that I have now gone on to complete  training with them and I am now a Hubdoc Certified Partner and Hubdoc Certified QBO Pro-Advisor! If you have several online accounts with vendors where you find […]

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