Calgary City News Blog

Calgary City News Blog

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  • Video series helps homeowners recognize tree health risks 31 October 2014 Trees are critical to preserving and protecting the natural environment. They improve air quality, help retain storm water, provide homes and food for a variety of wildlife, and save energy. And, of course, they help make Calgary the beautiful city it is.

    The September snowstorm damaged trees throughout the city to various extents. In some cases, only minor pruning is required to repair the damage. In others, trees are beyond the point of saving and have to be removed.

    Video series helps assess damage

    While The City of Calgary is not responsible for trees on private property, this video is the first in a series on what to look for when assessing a damaged tree. The video looks at four trees with different types of damage:
    • A tree with minimal damage
    • A tree with more than 50 per cent breakage
    • A tree that lost a central branch critical to its structural integrity
    • A tree with an open ‘wound’ and the risk of leaving it as is 
    Preventing injury and damage

    “No one wants to take a tree down, but sometimes it’s necessary to prevent damage to property or personal injury,” says Anita Schill, registered consulting arborist.

    She explains that the health of a damaged tree before the storm is a good indicator of how well it will recover. Its survival also depends on the extent and type of damage, and the impact of damage on the tree’s structure.

    Watch the first video:

    Submitted by Donna Bertrand, Community Services and Protective Services
  • The City of Calgary and partners come together for Halloween safety 30 October 2014
    Halloween is a fun time of year – with costumes, pumpkin carving, parties, and trick-or-treating. To help Calgary families prepare for the fun-filled night of spookiness The City of Calgary has partnered with Calgary’s Child Magazine and Shaw TV to help promote Halloween safety. 

    Together, the Partners for Safety will be out on Halloween night between 6 p.m. and 8 p.m. in more than 800 marked vehicles, including police cars, fire trucks, bylaw vehicles, ambulances and Shaw TV vans. These vehicles will be on patrol to provide a safe contact for any child in need of help. 

    Trick-or-treaters can also visit any Calgary fire station or talk with a Calgary Transit bus driver if they need assistance or help. 

    Safety tips for trick-or-treaters
    • Keep an eye open for trick-or-treaters when driving on Oct. 31. 
    • Choose or make Halloween costumes which allow your trick-or-treater to see clearly. 
    • Avoid costumes that are too loose and could choke, tangle or trip, and ensure costumes are made of bright, reflective material.
    • Always find out where your trick-or-treaters are going and when they will be home.
    • Trick-or-treaters should remain in the doorway or on the doorstep, when trick-or treating. 
    • Travel in groups and avoid short cuts through alleys, lanes or private property.
    • Cross the street at intersections, after looking both ways to ensure it's safe to cross.
    • Trick-or-treaters that are out after dark should carry a flashlight to help see and be seen.
    • Check all Halloween treats before children eat them.
    Decorating tips with safety in mind
    • Use a flashlight or battery operated candle to light your jack-o-lantern. 
    • If you do use a candle, do not leave the jack-o-lantern unattended and ensure it is well away from anything that may burn or cause it to be knocked over. 
    • Keep exits clear of decorations. 
    • Keep decorations, especially those that are highly flammable like dried flowers, cornstalks and crepe paper, away from open flames and heat sources including light bulbs and heaters. 
    For more information, please visit and follow the Partners for Safety on Facebook and Twitter

    Submitted by Bridget Cox, Calgary Fire Department

  • Funding program helps upgrade and renew sport facilities - first deadline Nov.12 29 October 2014 The City of Calgary has helped provide funding to community groups to renew and upgrade sport facilities through the Sport Facility Renewal (SFR) funding program since 2008.

    Acadia Community Association was granted up to $805,000 in 2013 for upgrades to the curling rink at their recreation centre - which just celebrated its reopening on Oct. 18. The upgrades included the replacement of the existing ice slabs with a new refrigerated floor system.

    Now accepting applications

    The City is currently accepting applications for the upcoming 2015 SFR funding program, with the project pre-screening deadline for the 2015 SFR funding program coming up on Nov. 12.  

    “This progressive grant program enables community organizations the opportunity to leverage dollars to upgrade or refurbish existing sport amenities,” says Greg Steinraths, manager of Sport Partnership & Development at The City of Calgary.
    More than $6M awarded since 2008

    Since the program’s inception, The City has awarded more than $6 million to partner organizations such as Cardel Place, Triwood Community Association, Oakridge Community Association, the Northeast Sportsplex, and the Calgary Rugby Union.

    “We’re happy to support community-based organizations as they endeavour to move forward significant projects. In fact, these amenities are critical to our sport delivery system,” says Steinraths. “The rink re-opens just in time too – as Calgarians are gearing up for their favourite winter pastimes.”
    “As Calgary’s population continues to grow, so does the need for quality sport amenities. Investing in sport encourages healthy individuals, as well as, healthy and vibrant cities.”

    For more information or to learn about the first step in the process, the project pre-screening (deadline Nov. 12) or for an update on all of Recreation’s projects.

    Submitted by Lisa Fleece, Recreation

  • Six storey wood structures: An innovative way to increase housing affordability 29 October 2014 Beginning in November, The City will be accepting building permit applications for six-storey wood-frame residential buildings in areas where the building proposal would comply with the applicable zoning rules. The current Building Code currently limits wood frame residential construction to four storeys.

    “We are looking at innovative ways to make housing more affordable for Calgarians,” says Calgary Mayor Naheed Nenshi. “Six story wood buildings are easier and cheaper to build than using other materials, which makes for more affordable homes.”

    This decision comes after two years of participating in engagement with industry and responding to public review comments for the National Building Code.

    Calgary joins jurisdictions in Quebec, British Columbia and on January 1, 2015, Ontario, to allow six storey wood buildings. Rollin Stanley, General Manager of PDA notes that "cities across North America permit this type of construction. It has provided lower cost construction and we have looked at building practices in these places to model our approach to regulations."

    The City is also taking best practices from these jurisdictions to adopt in Calgary which includes enhanced Fire Safety Plans during construction.

    “The Canadian Home Builders’ Association – Calgary Region would like to thank The City of Calgary for their leadership in providing this exciting opportunity to bring more mid-rise multifamily construction to Calgary,” says Amie Blanchette, Director of Government Affairs with CHBA. “This new choice in the marketplace will assist our builders in meeting the steadily increasing demand for safe, quality housing in a variety of forms throughout the city.”

    The City of Calgary will be accepting building permit applications for six-storey wood-frame structures immediately using an alternative solution process, to meet the minimum requirements of the Alberta Building Code, until the changes are adopted. View the technical guide and examples at
  • Next phase of engagement for Prairie Winds Park begins October 29 27 October 2014 The next phase of public engagement for Prairie Winds Park redevelopment is starting up soon, and we want to hear what you think. Prairie Winds Park is located in northeast Calgary's Westwinds community.

    "Sounding board" at the park during Phase 1 consultations.
    On Oct. 29, 2014, we are holding a public workshop at the Falconridge/Castleridge Community Association Hall (95 Falshire Drive N.E.) from 6:30 p.m. to 8:30 p.m. to hear what you have to say about the three preliminary design concepts for the park.

    Three concepts will be shared - coming soon!

    Each of the three concepts has been designed based on feedback received during the first phase of public engagement. During initial engagement, we heard from park users and other citizens that the park’s current infrastructure and pool needed work. So, within each concept you can see how this input has been incorporated into three unique designs for the park.

    Throughout this phase of engagement (from Oct. 29 to Nov. 23, 2014), we are asking park users and other citizens to review each concept and tell us which one they prefer and why.

    Ways to provide feedback on the concepts

    Feedback can be provided in-person at the public workshop on Oct. 29 or in the park on the sounding boards, online (beginning on Oct. 29 - this blog post will be updated with the link), via text to 311-431-5333 or email at Citizens can also join the conversation on Twitter using #prairiewindspark.

    All the feedback collected during this phase of engagement will be used to develop a final park design concept.

    More about Prairie Winds Park.

    Submitted by Erin Martinez, Parks

  • WANTED: Your input on West Eau Claire Park design concepts 24 October 2014 The City completed the first round of engagement on West Eau Claire Park, receiving over 1600 comments and ideas, and is now ready for public input on the draft design concepts created from the comments received.

    What: Open house
    When: Tuesday, Oct. 28, 2014
    Time: 4 p.m. to 8 p.m.
    Where: Eau Claire Market, Centre Court

    At the open house, a summary of what was heard during the first round of engagement and a site analysis will be available along with the draft design concepts.

    “We received very thought-out ideas in the first engagement which tells us people are passionate about this park space,” says Greg Stewart, project manager with The City of Calgary. “At this stage, the input we receive will help revise our strategy and concept designs to ensure we are using as much public input as we can, based on the budget and capabilities available for the space.”

    The West Eau Claire Park is along the Eau Claire Promenade from the Louise Bridge (10th Street SW) to Eau Claire Plaza. The public input will help The City identify a clear vision to guide the design, provide a concept plan, and prioritize improvements for West Eau Claire Park.

    For more information about the project and to see results from the first round of engagement visit
  • New public art series encourages connection to Calgary's watershed 23 October 2014
    Varying Proximities, a new temporary two-part public art series, encourages us to think about how we experience our rivers. The series was created by Broken City Lab, one of five artist groups working through The City of Calgary’s WATERSHED+ Artist Residency program.

    Part one, titled Subtext: River Signs, asks a series of questions, in place until mid-January, affixed to 100 stormwater outfall signs throughout the downtown area along both sides of the Bow and Elbow.

    Broken City Lab’s project invites us to consider the importance of our relationship to our rivers through a new lens, asking questions we might of a person or a relationship,” said Sans façon, lead artist for the WATERSHED+ public art program.

    Immersed in Water Services

    The artists were immersed directly with The City of Calgary's Water Services staff and learned the specifics about Calgary’s water systems, resources and processes. The artists say that level of accessibility and engagement with City staff was truly essential in the development of the project, which is specific to Calgary's watershed.

    Part two of the series, Connecting to the Bow, invites you to call the Bow River from anywhere in the world by dialing 1-844-OUR-BOW-RIVER. For the next 12 months, you can dial the toll-free hotline and be transported to the river’s edge.

    Appeal to the senses

    “Hearing the Bow River flowing really made that connection for me. It’s kind of our lifeblood in the sense of the water giving us life and allowing us to be nourished. For me, it was the beginning of having more respect and responsibility and more knowledge about our place in it all,” said Calgarian Carol Clausen.

    Over the span of a year, Broken City Lab worked alongside The City of Calgary through the WATERSHED+ public art program, a cornerstone of The Utilities and Environmental Protection (UEP) department’s public art plan.

    More information on the Varying Proximities series or any of our other public art projects. 

    Submitted by Jennifer Storm, Arts and Culture, Recreation
  • You have opinions. The City of Calgary wants to hear them. 21 October 2014 We're looking for Calgarians to join Citizens’ View – The City’s new online research panel.

    Citizens’ View is a timely and cost-effective tool that will make it easier for citizens to share their views about life in Calgary. Calgarians who join the panel will have the opportunity to participate in surveys and discussions on topics that matter to them and understand how their input is used.

    “The magic of public service lies in our ability to deliver what citizens require now as well as preparing for what they will need in the future,” said Jeff Fielding, City Manager. “Citizens’ View will help The City gauge opinions about our programs and services. It will also provide us with valuable information essential to meeting the community’s long-term aspirations.”

    Citizens’ View is a Transforming Government initiative that will complement The City’s existing research and engagement tools, making information sharing more transparent, accessible and interactive for citizens.

    “Creating an even better Calgary takes all of us—not just government,” said Mayor Nenshi. “Citizens are the key to improving our communities and creating the best programs and services for our city. Calgarians are the experts in their lives and I encourage them to share their thoughts about life in Calgary by registering at”

    Members can expect to participate in surveys approximately once or twice per month; join interactive, online discussions; and receive information and updates on upcoming City events and service improvements.

    Calgarians 18 years and older can register at
  • Rocky Ridge recreation facility takes next step forward 20 October 2014
    Northwest residents have a new reason to celebrate – construction on the Rocky Ridge recreation facility is about start. 

    Community and council members at the ceremony on Oct. 15.
    On Wednesday, Oct. 15, The City and its project partners gathered with community members to commemorate the exciting milestone. Over the past few months, crews have been preparing the site for building construction. This included stripping and grading of the land and preparing for an enhanced wetland.  

    Now that the groundwork phase has wrapped up, local residents can expect to see the facility structure take shape soon.

    New rec centre operated by YMCA

    When complete, the approximately 285,000 square foot facility will include amenities such as two ice rinks, sport and leisure pools, a gymnasium and fitness centre, an art-making studio and gallery space, childcare and child-minding and a open-concept library. The City-built, City-owned facility will be operated by YMCA Calgary through a partnership model.

    Calgarians determine amenities at each facility

    The new Rocky Ridge facility is one of four new recreation facilities in development by The City of Calgary to meet our growing city’s need for convenient access to recreation opportunities. It supports the important role recreation plays in building complete communities. 

    Each facility is being designed to meet the specific needs of the community, with the vision and proposed amenities determined through extensive engagement with Calgarians, community leaders and numerous sport and cultural advisory groups.

    Learn more about the four facilities.

    Submitted by Karen Merrick, Community and Neighbourhood Services 

  • Four key facts regarding bicycling in Calgary 17 October 2014
    On October 16, the Manning Foundation released a report on cycling in Calgary. The City welcomes the report’s recommendations, many of which reaffirm actions The City is already undertaking. In response to some of the statements found in the Manning Foundation report, Don Mulligan, Director of Transportation Planning, offers four key facts to help set the record straight.

    Report:Only limited studies of the demographics of cyclists in Calgary have been conducted (page 7).

    Fact:The City has conducted a variety of surveys to learn about different types of cyclists in Calgary. In 2006, a survey explained about the type of cyclist who commutes downtown. In 2009, a co-sponsored survey with University of Calgary looked at the demographics of cycling in the University of Calgary/West Campus area. In 2010, The City commissioned Ipsos Reid to conduct a city-wide telephone survey to learn more about the demographics of Calgarians who cycle and those who do not. Other research methods on demographics include the Civic Census, the Household Activity Survey and the Annual Bike Count Report.  

    In addition to who and who doesn’t cycle in Calgary, the results of each survey informed The City that there is a strong support for more on-street bike lanes. Ultimately, these surveys assisted with the creation of the Cycling Strategy, which led to dedicated funds to improve conditions for bicycling outside and inside the downtown area for all demographics. Moving forward, The City will continue to reach out to citizens to help plan the right bicycle facilities in the right places, including the upcoming city-wide Bikeway and Pathway plan.

    Report: Future design decisions must not continue to be made based on the city’s “typical cyclist” as they have been up until now (page 7).

    Fact:The 2010 Ipsos Reid survey results identified that 80 per cent of respondents want to cycle more but do not, citing safety as a primary concern. The Council-approved Cycling Strategy provided the funding to plan, design and build more bike lanes and cycle tracks to attract a broader demographic than just the Calgarians who already cycle. Contrary to Manning Foundation’s report, The City’s 2011 Cycling Strategy includes specific actions that help make cycling a comfortable and safer travel option for more Calgarians, such as the recently opened cycle track on 7 Street S.W. and the future cycle track pilot project in downtown.

    Report:The City’s Transportation department only conducted its first official bicycle count as recently as the summer of 2013 (page 16).

    Fact:The City has been collecting data on bicycle counts for the past 20 years. The City uses a variety of data collection methods including manual counts, video cameras and in-pavement sensors. The City conducts field tests of new technologies before implementing them and expects to install several new automated counters next year, with data live on the web. Trends are captured in the Yearbook publication. Calgary is one of the first cities in North America to publish bicycle data in several different ways in one complete and comprehensive document.  The 2013 Bike Count Report is but one of the ways we collect and analyze data.

    Report:Even when specific projects are being proposed, data is not being collected before, during, and after these projects are introduced, to measure their success.

    Fact:The City collects and analyzes data before, during and after projects are introduced. Data is continually used to analyze impacts to traffic and gauge current and historic trends by the City’s Transportation Data Division. Analyzing various factors, here’s how data was used to help plan and design the new Bowness Road. For the 10 Street NW bike lane project, The City has released new data hereand here.

    For more information about The City’s effort to improve conditions for bicycling please visit You can find more information on The City’s bike data at
  • Tuscany Station exceeds ridership estimates 17 October 2014
    Calgary's newest CTrain station is exceeding expectations in terms of ridership only a few months after opening.

    Tuscany Station officially opened for service on Aug. 25, 2014. A passenger count in mid-September showed the new station is serving around 11,000 weekday customers, which exceeds the original estimate of 9,000 weekday customers.

    A high percentage of customers are also getting to the station by taking the bus, walking, cycling or being dropped off. The roughly 40,000 residents in the communities of Tuscany, Royal Oak and Rocky Ridge have, at most, a 30-minute walk or 15-minute cycle time to the station. Below is a breakdown of the various modes of transportation customers are using to get to Tuscany Station:

    • 36% bus
    • 36% auto (26% drop off, 10 % Park and Ride)
    • 25% walk
    • 3% cycle

    The recent survey also found that, among the 620 respondents, around 10% of customers using Tuscany Station are new transit users who previously made their trip using a car.

    The customer survey also found 88% of customers reported that Tuscany Station has improved their transit travel experience, and 81% of respondents rated the bus service to the station as good or excellent.

    To find out more about Tuscany Station, visit
  • Curbside tree debris pick up in Calgary communities wraps up 17 October 2014 After September’s snowstorm, The City of Calgary visited all 227 Calgary communities to help remove tree debris. This work has now been completed three weeks ahead of schedule, in part due to good weather.

    “We are extremely proud to have completed this work in just four weeks,” says Nico Bernard, manager of The City’s Tactical Operations Centre. “We can now focus our attention on removing tree debris from parks and some major roads, as well as continuing to cut down branches that pose a public safety threat.”

    The work entailed a systematic pass through all residential areas to pick up tree debris piled by citizens at the edge of their properties, as well as debris found along roadsides, alleys, and high-traffic pathways. More than 19 million kilograms (or 19,000 tonnes) of debris from 25,000 loads have been taken to City landfills for mulching.

    If you still have tree debris, please take advantage of the following disposal options:
    • City landfills: Fees are waived for all tree debris not mixed with garbage until Nov. 9.
    • Leaf & Pumpkin drop-offs: 32 temporary collection sites open until Nov. 9 for tree debris, leaves and pumpkins.
    • Small branches (no thicker than three inches) cut into three-foot lengths can be tied together and left inside black carts, or set next to carts for pick up if bins are full.
    • Citizens are asked not to create dump sites in parks or other areas of Calgary. Illegal dumping is subject to a $250 fine.
    While the systematic neighbourhood pick-up is over, there is still significant work to do to recover from the early snow and restore the urban forest.

    “There are over 500,000 public trees in Calgary, and preliminary assessments indicate that about 50% have been damaged,” says Bernard. “Some trees will require corrective pruning, which Parks will begin right away and continue until the end of next year. Others will need to be replanted, which we will start in the spring and may take up to two years to complete.”

    Pruning work is prioritized according to the impact on the tree. Public safety hazards are dealt with first and are removed immediately to prevent injury or damage to property.

    Citizens are asked not to remove ribbons placed on trees, as they indicate a tree has received a preliminary assessment and requires pruning to build resiliency into the tree. Trees that likely won’t survive, but are not yet hazards, will have signs posted to indicate removal at a later date.

    More information can be found on
  • Downtown residential buildings and businesses return to normal operations 16 October 2014 Downtown residential buildings and businesses are returning to normal operations today, as ENMAX successfully restored power to the downtown core at 5 a.m. this morning.

    The area has been dealing with power outages since Oct. 11, when an underground fire located at 8 Street and 5 Avenue SW resulted in power loss to about 1,900 metered customers in 112 residential and commercial buildings.

    “What started as a fire in a manhole became a major utility upgrade, major road closures and an effort to ensure the public safety and housing for approximately 5,000 residents,” said Ken Uzeloc, CEMA Director. 

    “The past five days, my colleagues at The City of Calgary and our partner agencies have worked night and day to ensure that Calgarians could get around our city and have access to support services they needed until their power was restored.”

    Information for returning residents and businesses

    • Re-entry checklists for returning residents, building owners/managers and commercial businesses are available on
    • For information on troubleshooting your telephone, cable TV or Internet service contact Shaw.
    • Citizens who require any additional social assistance support should contact 2-1-1.
    • Spoiled food items that are securely bagged to prevent leaks can be discarded in your facility’s usual garbage collection bin. If that bin is full, contact your property manager for bin removal or emptying. City of Calgary collection schedules are not affected, and regular pickup will occur according to your normal schedule. Should you have questions regarding private garbage collection service, please contact your property manager.
    • Citizens or business owners/operators with concerns about their building should contact their building operator.
    • Now that power has been restored, the Information Centre at Mewata Armoury will be closed at 9 p.m. this evening.

    The City would also like to thank citizens and businesses who offered lodging, food, supplies to those residents displaced in the outage.

    As a reminder, power outages can happen at any time. The City encourages residents to develop their own 72 hour emergency kit for such instances. A list of what should be included in a 72 Hour Emergency Kit is available at
  • City Hall School celebrates 15th anniversary 16 October 2014 Today, The City of Calgary City Hall School celebrated 15 years of teaching young Calgarians how they, as young citizens, can be directly involved in strengthening their communities and shaping their city.

    The City Hall School program allows teachers to move their classrooms to the Municipal Building for a week-long, custom designed learning experience. This unique experience gives students the opportunity to meet with elected officials and work alongside City of Calgary employees.

    “Students get an inside look at how The City works and how they can be involved in local government,” said Jody Danchuk, City Hall School Coordinator. “We are so proud to know that we’ve invested 15 years into giving young Calgarians a better understanding of the importance of civic engagement and being involved in their communities.”

    To celebrate this milestone, Mayor Naheed Nenshi joined the staff, partners and friends of the program in a special cake cutting ceremony.

    “I have the privilege of meeting, each week, with the students at City Hall School,” said Mayor Nenshi. “I’m always struck by the pride students feel for their community and how they are able to articulate their hopes for the future.”

    Over the past 15 years, just over 10,000 students, from grades three to 12, have participated in the program.

    “City Hall School helped me understand the role of government,” said Morgan McClaren, who attended the school nine years ago. “It made me understand the importance of voting. Being engaged in government is a right we should exercise.”

    City Hall School is a partnership between The City of Calgary’s Community & Neighbourhood Services and Campus Calgary/Open Minds. For more information please visit
  • Greenline Southeast Transitway time saving initiative 16 October 2014
    Construction has begun on the first of many transit time saving initiatives as part of the Greenline Southeast Transitway project.

    This first initiative is an intersection improvement at Barlow Trail and 114 Avenue S.E. It will see the addition of a second left turn lane from northbound Barlow Trail to westbound 114 Avenue, and the lengthening of the existing eastbound right turn lane on 114 Avenue S.E. to allow for additional vehicle storage.

    These changes will improve traffic flow through the intersection and thereby help to reduce bus travel time for the BRT Route 302 in the southeast, as well as for other buses and motorists.

    The City’s analysis shows these changes could reduce overall delays at the intersection by up to 16 percent during the morning peak period.

    Cllr. Shane Keating announcing start of construction
     on Greenline Southeast Transitway Initiative.
    “I’m very excited about seeing construction underway on the first of these initiatives related to the Greenline Southeast Transitway,” said Councillor Shane Keating. “The impact of these efforts should become apparent to anyone riding the BRT Route 302 express bus between Seton and downtown by saving travel time.”

    The anticipated completion of this intersection improvement is the end of October.

    A number of locations have been identified where improvements could be made to reduce or mitigate current travel time delays for the BRT Route 302 and other buses along that route.

    Additional initiatives are being planned for construction in 2015, including:

    • widening 52 Street S.E. between 130 Avenue and Stoney Trail from four to six lanes to implement transit-only lanes
    • relocating bus routes off Deerfoot Trail to access 114 Avenue S.E. using 40 Street S.E., plus adding a half-kilometre of new roadway
    • widening 130 Avenue S.E. between 48 Street and 52 Street from four to six lanes to implement transit-only lanes
    • constructing transit queue jumps and reprioritize signals and install signals at various locations.
    For more information visit
  • Power restored to downtown Calgary 16 October 2014

    ENMAX successfully restored power to the west-end of the downtown core at 5 a.m. on Thursday, October 16. While the power is back on, ENMAX crews still have some work to do to rebuild the system and there will continue to be some lane closures in the area of 8 Street and 5 Avenue SW.

    Entry to buildings will be delayed while heating, ventilation, water and other electrical systems come back on-line and are checked. To find out the status of your specific building, please contact your property manager.

    Impacted Residents
    Information about returning home is available at the Mewata Armoury, 801 11 Street SW (open from 9 a.m. – 9 p.m. today), and on Volunteers with The Canadian Red Cross will be in the area to provide assistance as Calgarians return to their homes.

    Citizens who require any additional social assistance support should contact 2-1-1.

    Safety check
    Once you have been given the okay to return to your residence from your property manager, please perform an immediate safety sweep. If you have natural gas appliances, heat, or fireplaces and you smell gas, leave immediately and call 9-1-1.

    Check the stove and oven in particular to be sure they are off. Look for other things that may be plugged in such as irons. Carefully plug in any devices that you have unplugged, recognizing that some systems may take some time to come up and some devices may need reprogramming.

    For information on troubleshooting your telephone, cable TV or Internet service contact Shaw.

    Re-entry checklists for Residents, Building Owners and Managers and Commercial Businesses are available on

    Tap water may be brownish in colour or contain some sediment. If this is the case, run the tap until it runs cool and clear. If the issue persists, contact your building operator.

    Spoiled food
    When in doubt, throw it out. If you did not clean out your fridge and freezer prior to evacuating, you should do so as a priority. Large waste bins are available at Mewata Armoury for food disposal. Spoiled food items that are securely bagged can be discarded in your regularly provided facility bin. If that bin is full or no longer accessible, residents may place their securely bagged spoiled food items on the street curb. The City of Calgary’s Waste and Recycling Services will provide special curb-side pick up service from 10 a.m. – 7 p.m. today only.

    Thank you
    To the citizens of Calgary and those directly impacted by this outage, The City of Calgary and our partner organizations are grateful for your patience and understanding. The volunteers of Calgary continue to impress and inspire. Thank you for rallying behind your community and supporting each other.
  • Update and information: underground fire in the downtown core 16 October 2014 Here is some information about the October 2014 Power Outage.

    News Release
    Enmax announced they are working to restore power to buildings between 5 Street SW and 11 Street SW and 4 Avenue SW and 7 Avenue SW by 5 a.m. October 16, 2014. One hundred and twelve residential and commercial buildings have been without power since Saturday October 11th, when an underground fire damaged electrical and fibre optic cables.

    Visit for the complete news release.

    Additional information:
    What to include in a 72 hour emergency kit
    It might be tough to imagine what you'll need most in an emergency. In this video Tom Sampson of the Calgary Emergency Management Agency shares several ideas as he unpacks his own 72 hour emergency kit.

    Is your business prepared?
    The City of Calgary’s Calgary Emergency Management Agency (CEMA), in partnership with the Calgary Chamber of Commerce and Calgary Economic Development, released a Business Continuity Handbook to explain the importance of emergency preparedness for the business community. 

  • A new era kicks off for the Calgary Soccer Centre 15 October 2014 The annex and new outdoor artificial turf fields at the Calgary Soccer Centre will officially open on Saturday, October 18.

    “The new fields respond to a tremendous need for multisport playing fields in Calgary,” says Greg Steinraths, manager of sport and partnership development for The City of Calgary Recreation. “Through sport, Calgarians develop new skills, are physically and mentally active and have a greater sense of involvement in the community.”

    You are invited see the new fields in action from 1 to 3 p.m. at 7000 48 Street SE.
    Mayor Naheed Nenshi will attend and Wayne Cao Member of the Legislative Assembly for Calgary-Fort will bring greetings from the Province of Alberta.

    Participate, explore and eat soccer ball cupcakes

    To showcase the seven new sport fields and amenities, several Calgary-based soccer associations will run exhibition games. You are invited to participate in multisport demonstrations, enjoy a soccer ball cupcake and a cup of hot chocolate, and explore the new amenities on a guided site tour.

    More than one million people visit the centre throughout the year. The popularity of soccer and other field sports such as lacrosse, rugby, football, baseball, senior’s indoor slow pitch, indoor lawn bowling and ultimate Frisbee, means this number will likely continue to grow.

    Partners helped create opportunity for Calgarians

    “It’s about creating more opportunities for Calgarians to participate in and enjoy organized sport,” says Steinraths. “We’re excited to invite everyone who was involved or who has an interest, to come out and have some fun.”

    The City would like to thank the Government of Canada for contributing to the artificial turf fields capital project through the Recreational Infrastructure Canada (RInC) Fund and the Province of Alberta for its contribution to the annex through the Municipal Sustainability Initiative (MSI).

  • City is prepared to accommodate displaced Calgarians 15 October 2014 The City of Calgary is prepared to respond to any emergency situation and the Calgary Emergency Management Agency (CEMA) assists in coordinating our response to large incidents where many internal and external service providers are engaged.

    While our top priority during any response is public safety, we're also focused on ensuring that citizens who have been displaced from their homes during an event have safe, alternative accommodations.

    Following the utility fire which affected parts of the downtown core, The Calgary Hotel Association, working with hoteliers, helped CEMA coordinate alternative accommodation for those with no other option. To date, approximately 250 rooms have been made available to those who were displaced.

    As this temporary lodging is limited and affected by a variety of factors, CEMA, along with various partner agencies including The Canadian Red Cross and The Calgary Stampede, have established a group lodging facility at the Big 4 Building at Stampede Park.

    Impacted residents who require more information regarding the support services available are asked to visit an Information Centre at Mewata Armoury (801 11 St. S.W.). This centre is open daily from 11 a.m. to 9 p.m.

    ENMAX crews continue to work around the clock and remain on schedule, with a full restoration of power to the affected area expected on Thursday.

    Please visit for the latest information on the downtown power outages.
  • Many Calgarians work hard this Thanksgiving to keep the city operational and safe 13 October 2014 An underground fire in the downtown core resulted in a power outage for approximately 5,000 Calgarians on Thanksgiving weekend.

    While City crews work to restore power, Calgarians have come together, once again, offering couches to sleep on, washer and dryers to clean clothes, and washrooms to get clean and freshen up.

    Below are just a few examples of ways that the community has come together. Follow the hashtag #yycthanks on Twitter to see more stories of what Calgarians are thankful for this Thanksgiving.


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